Terms and Conditions

Terms and Conditions
Last Updated: Oct 2025

Welcome to WPCREATES. These Terms and Conditions govern your use of our website and the purchase of our products and services, including Cloud POS systems, POS hardware, and web design solutions. By using our website or purchasing from us, you agree to these terms.

1. Use of Website & Services
a. You must be at least 18 years old to make purchases from our website.
b. You are responsible for maintaining the confidentiality of your account information.
c. You agree to provide accurate and current information during registration and checkout.
d. You may not use our website for unlawful, fraudulent, or unauthorized purposes.

2. Product Information & Pricing
a. We strive to ensure product descriptions, prices, and images are accurate; however, errors may occur, and we reserve the right to correct them without prior notice.
b. Prices are subject to change. Promotions or discounts are valid for a limited time and may have additional conditions.

3. Orders & Payments
a. Placing an order constitutes an offer to purchase.
b. We reserve the right to accept, decline, or cancel any order for reasons including stock availability, incorrect pricing, or suspected fraudulent activity.
c. Payments must be made using valid and up-to-date payment details.
d. All payments are securely processed through trusted third-party payment providers.

4. Shipping & Delivery (for Physical Products)
a. We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location and circumstances beyond our control.
b. Customers may choose between delivery and store pickup (where applicable).

5. Hosting & Third-Party Services (for Web Design Clients)
a. Hosting and domain services are provided via Hostinger and managed on your behalf by WPCREATES.
b. While we strive to ensure smooth operation, we are not responsible for temporary downtime, speed issues, or service interruptions caused by Hostinger or other third-party providers.
c. Any service-level agreements, limitations, or conditions set by Hostinger will also apply to your hosting service.

No Guarantee of Uptime
We cannot guarantee 100% uptime or uninterrupted service of websites hosted through Hostinger. Occasional downtime or slow performance may occur due to maintenance, server issues, or factors beyond our control. By using our services, you acknowledge and accept these limitations.

6. Returns & Refunds
a. Our Returns and Refund Policy governs the process for returns, cancellations, and refunds. Please refer to the policy available on our website.

7. Intellectual Property
a. All content, branding, and materials on this website are the property of WPCREATES or its licensors.
b. You may not copy, reproduce, or use our content without prior written consent.

8. Limitation of Liability
a. WPCREATES is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
b. For hosting-related services, our liability is limited to the scope of management services we provide. Hostinger’s own terms will govern their part of the service.

9. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website or services after updates constitutes acceptance of the revised terms.

10. Contact Us
For questions regarding these Terms and Conditions, please contact us at:
support@wpcreates.lk
+94 777 883 074